Has your service provider a thorough knowledge of the requirements of the Australian Standards for drug testing?

Does your provider hold tertiary qualifications relevant to drug/alcohol testing?

Has your service provider the requisite background to advise on policy?

Can your provider offer timely, quality high calibre technical advice regarding all aspects of testing?

Are your provider’s personnel trained in an accredited course in compliance with the Australian Quality Training Framework?

Does your provider use independently validated drug testing devices compliant with the Australian Standard cut-offs?

Is your provider operating an alcohol testing device which meets international evidentiary standards?

Does your provider comply with legislation in relation to the transportation of potentially infectious substances?

Is a NATA-accredited AS/NZS 4308 laboratory or forensic equivalent used by your provider?

Can your provider deliver test results in a timely manner?

Does your provider have a robust and truly secure reporting system?

Has your provider access to an Employee Assistance Program run by individuals with extensive experience specialising in drug and alcohol matters?

Does your service provider keep their records in conditions of security for periods commensurate with legal or standards requirements?

Can you obtain timely written technical opinions capable of use in a court of law from your provider?

Does your provider appreciate the relevance of the rules governing the admissibility of scientific evidence in a court of law?

Are the technical witnesses that your provider can offer of sufficient calibre and experience to obtain credible expert status in the eyes of a court?